1. Privacy Policy at a Glance

Introduction
The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data refers to any information that can be used to identify you personally. For detailed information about data protection, please refer to our privacy policy listed below this text.

Responsible under the FADP:
DiamondDog DayCare
Myriam Tanner
Bönirainstrasse 12
8800 Thalwil
Switzerland

Email: [email protected]
Phone: 076 303 83 63

How do we collect your data?
Your data is collected in part when you provide it to us. This can be, for example, data that you enter into a contact form.

Other data is automatically collected by our IT systems when you visit the website. This is primarily technical data (e.g., internet browser, operating system, or time of page access). This data is collected automatically as soon as you enter our website.

How do we use your data?
Some data is collected to ensure error-free provision of the website. Other data may be used to analyze your user behavior.

What rights do you have regarding your data?
You have the right to receive free information about the origin, recipients, and purpose of your stored personal data at any time. You also have the right to request the correction or deletion of this data. If you have given consent to data processing, you can revoke this consent at any time for the future. Additionally, you have the right to request the restriction of the processing of your personal data under certain circumstances. Furthermore, you have the right to file a complaint with the competent supervisory authority.

You can contact us at any time regarding this and other questions about data protection.

2. General Information and Mandatory Disclosures

Data Protection
We take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data protection regulations and this privacy policy.

When you use this website, various personal data is collected. Personal data is information that can be used to identify you personally. This privacy policy explains what data we collect and how we use it. It also explains how and for what purpose this is done.

We would like to point out that data transmission over the Internet (e.g., when communicating via email) may have security vulnerabilities. Complete protection of data against access by third parties is not possible.

Storage Duration
Unless a more specific storage duration has been specified within this privacy policy, your personal data remains with us until the purpose for data processing no longer applies. If you submit a legitimate deletion request or revoke your consent for data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g., tax or commercial law retention periods); in the latter case, the deletion will take place after these reasons cease to exist.

International Data Transfer
We would like to inform you that when using services and tools from companies based in the USA or other third countries, personal data may be transferred to and processed in these countries.

Please note that these countries may not guarantee the same level of data protection as within Switzerland. US companies, for example, are subject to surveillance laws that may allow authorities to access personal data without affected individuals having effective legal remedies available.

Data will only be transferred to these countries if adequate data protection is ensured and the sensitivity of the data is appropriate. Adequate data protection is ensured in such cases through:

- Data protection clauses in a contract between the contracting parties that have been previously notified to the FDPIC
- Standard data protection clauses previously approved, issued, or recognized by the FDPIC
- Binding Corporate Rules

If we use services on our website that result in data transfer to third countries, we will inform you about this in detail in the respective sections of this privacy policy.

Revocation of Your Consent to Data Processing
Many data processing operations are only possible with your express consent. You can revoke consent that you have already given at any time. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

Right to Object to Data Collection in Special Cases and to Direct Marketing
You have the right to object at any time, for reasons arising from your particular situation, to the processing of your personal data. The respective legal basis on which processing is based can be found in this privacy policy. If you object, we will no longer process your affected personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights, and freedoms, or the processing serves the establishment, exercise, or defense of legal claims.

If your personal data is being processed for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for such marketing, which includes profiling to the extent that it is related to such direct marketing. If you object, your personal data will subsequently no longer be used for direct marketing purposes.

Right to File a Complaint with the Supervisory Authority
You have the right to file a complaint with the Federal Data Protection and Information Commissioner (FDPIC) if you believe your rights under Swiss data protection law have been violated.

Right to Data Portability
You have the right to receive data that we process automatically based on your consent or in fulfillment of a contract, either for yourself or to have it transferred to a third party in a commonly used, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done if it is technically feasible.

Information, Deletion, and Correction
Within the framework of the applicable legal provisions, you have the right to free information about your stored personal data, its origin and recipients, and the purpose of data processing, and if necessary, a right to correction or deletion of this data. You can contact us at any time regarding this and any other questions about personal data.

Right to Restriction of Processing
You have the right to request the restriction of processing of your personal data. You can contact us at any time regarding this. The right to restrict processing exists in the following cases:

- If you contest the accuracy of your personal data stored by us, we usually need time to verify this. For the duration of the verification, you have the right to request the restriction of processing of your personal data.
- If the processing of your personal data was/is unlawful, you can request the restriction of data processing instead of deletion.
- If we no longer need your personal data, but you need it to exercise, defend or establish legal claims, you have the right to request restriction of processing instead of deletion of your personal data.
- If you have filed an objection, a balance must be struck between your and our interests. Until it is determined whose interests prevail, you have the right to request the restriction of processing of your personal data.

If you have restricted the processing of your personal data, this data may – apart from being stored – only be processed with your consent or for the establishment, exercise, or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest.

Right to Notification
If you have requested the correction, deletion, or restriction of processing of your personal data, we will notify all recipients to whom this data has been disclosed of this correction or deletion of data or restriction of processing, unless this proves impossible or involves disproportionate effort.

Updates and Changes
We reserve the right to occasionally adapt this privacy policy to ensure it complies with current legal requirements or to accommodate changes to our services. Any updates are made with the aim of continuously ensuring the protection of your personal data. The current version of our privacy policy is always available on our website and will be marked with the respective date of the last modification. Should significant changes occur in our data processing procedures, we will inform you about this on our website or, if desired, via email. We recommend reading the privacy policy regularly to stay up to date with our data protection measures.behalten uns das Recht vor, diese Datenschutzerklärung gelegentlich anzupassen, um sie an aktuelle rechtliche Anforderungen oder Änderungen unserer Dienstleistungen anzupassen. Jede Aktualisierung erfolgt mit dem Ziel, den Schutz Ihrer persönlichen Daten kontinuierlich sicherzustellen. Die aktuelle Version unserer Datenschutzerklärung ist stets auf unserer Website abrufbar und wird mit einem Hinweis auf das jeweilige Datum der letzten Änderung versehen. Sollten signifikante Änderungen in unseren Datenverarbeitungsprozessen erfolgen, informieren wir Sie darüber auf unserer Website oder auf Wunsch per E-Mail. Wir empfehlen, die Datenschutzerklärung regelmäßig zu lesen, um auf dem neuesten Stand unserer Datenschutzmaßnahmen zu bleiben.

3. Hosting, CDN & Encryption

External Hosting
This website is hosted externally. The personal data collected on this website is stored on the servers of the hosting provider(s). This may include IP addresses, contact requests, meta and communication data, contractual data, contact details, names, website access data, and other data generated through the use of a website.

External hosting is carried out for the purpose of fulfilling our contract with our potential and existing customers and in the interest of secure, fast, and efficient provision of our online services by a professional provider.

Our hosting provider(s) will only process your data to the extent necessary to fulfill their service obligations and will follow our instructions regarding this data.

We use the following hosting provider(s):

Hetzner Online GmbH
Industriestr. 25
91710 Gunzenhausen
Germany

Cloudflare (Content Delivery Network)
We use a Content Delivery Network from the following provider: Cloudflare Inc., 101 Townsend St. San Francisco, CA 94107, USA. For more information, please see Cloudflare's privacy policy: https://www.cloudflare.com/de-de/privacypolicy/

This service enables us to deliver large media files such as graphics, page content, or scripts faster through a network of regionally distributed servers. The processing is carried out to protect our legitimate interest in improving the stability and functionality of our website. Security is also enhanced through the use of Cloudflare.

For data transfers to the USA, the provider participates in the EU-US Data Privacy Framework, which ensures compliance with European data protection standards through an adequacy decision of the European Commission. This is equivalent to, or even more strictly interpreted than, the requirements of the Swiss FADP.

jsDelivr (Content Delivery Network)
This website uses the Content Delivery Network (CDN) jsDelivr to efficiently deliver external resources such as JavaScript files. In this process, your IP address, information about your browser and operating system, as well as the address of the accessed website (referrer) may be transmitted.

jsDelivr is a free, global CDN operated by the Polish company ProspectOne (Królewska 65A/1, 30-081, Kraków, Poland). It is used to optimize loading times and reliably deliver content. For more information about data processing by jsDelivr, please see jsDelivr's privacy policy: https://www.jsdelivr.com/terms/privacy-policy

Data Processing Agreement
We have concluded data processing agreements (DPA) for the use of the above-mentioned services. These are contracts required by data protection law that ensure these services process the personal data of our website visitors only according to our instructions and in compliance with the FADP.

SSL or TLS Encryption
For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator, this site uses SSL or TLS encryption. You can recognize an encrypted connection by the change in the browser's address line from "http://" to "https://" and the lock symbol in your browser line.

When SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

4. Data Collection on This Website

Server Log Files
We automatically collect and store information in so-called server log files that your browser automatically transmits to us. These are:

- Browser type and browser version
- Operating system used
- Referrer URL (the previously visited page)
- IP address of the accessing device
- Time of server request
- Date and time of access
- Time zone difference from Greenwich Mean Time (GMT)
- Access status/HTTP status code
- Amount of data transferred in each case

This data is technically necessary to deliver our website correctly and ensure stability and security. This data is not combined with other data sources.

The data is stored for a maximum of 7 days and then automatically deleted. Longer storage only occurs if this is necessary to investigate specific cases of abuse or attacks and if continued storage is required in individual cases for evidence purposes.

Contact Forms
When you send us an inquiry via a contact form, the information and contact details you provide will be stored for the purpose of processing your request and for possible follow-up questions. This data will not be shared without your explicit consent.

The data entered in the contact form remains with us until you request its deletion, revoke your consent for storage, or the purpose for storage no longer applies (e.g., after completing the processing of your request). Mandatory statutory retention periods remain unaffected.

Inquiries via Email, Telephone, or Fax
If you contact us by email, telephone, or fax, your inquiry, including all resulting personal data (name, inquiry), will be stored and processed by us for the purpose of handling your request. We will not share this data without your consent.

The data you send to us through contact requests remains with us until you request its deletion, revoke your consent for storage, or the purpose for data storage no longer applies (e.g., after your request has been processed). Mandatory statutory provisions – particularly statutory retention periods – remain unaffected.

5. Content Management & Tools

OpenStreetMap
This website uses mapping services from OpenStreetMap (OSM), provided by the OpenStreetMap Foundation (OSMF). To display the maps, requests are sent to OpenStreetMap servers. Data such as your IP address and information about your browser & operating system may be transmitted.

Data processing is carried out by the OpenStreetMap Foundation, which is based in the United Kingdom. For more information, please see OpenStreetMap's privacy policy: https://wiki.osmfoundation.org/wiki/Privacy_Policy

This data transmission occurs automatically when you access a page with embedded maps. OpenStreetMap may use servers outside the European Economic Area (EEA), which may result in personal data being transferred to third countries.

EmailJS
We use emailjs to send emails directly from our website. Information that you enter into a contact form or other input fields can be transmitted to us via email. Your provided data is processed and forwarded. Additionally, technical data such as your IP address and information about your browser and operating system may be transmitted during use.

The information you enter is transmitted to emailjs via a secure connection (TLS encryption). emailjs processes this data solely for the purpose of sending the email to our stored recipient address. Data is only temporarily stored by emailjs to enable the sending of the message. There is neither permanent storage nor sharing of data with unauthorized third parties.

To provide functionality, emailjs may load external resources through a Content Delivery Network (e.g., jsDelivr). Technical information such as your IP address may be transmitted to the servers of the respective CDN. For more information about this, please see the "jsDelivr" section.

Detailed information about emailjs's data protection measures can be found in their privacy policy: https://www.emailjs.com/legal/privacy-policy/

Brevo
This website uses Brevo as an email service for sending transactional emails. The provider is Sendinblue GmbH, Köpenicker Str. 126, 10179 Berlin, Germany.

Brevo is used to send emails such as contact requests or notifications generated through our website via the SMTP service. Data you enter in contact forms or other input fields is transferred to and processed on Sendinblue GmbH's servers in Germany.

Data processing occurs exclusively for the purpose of sending emails that you have initiated through our website (e.g., by filling out a contact form) and after consent. Technical information and the contents of your message are transmitted. Brevo also offers the ability to track email delivery and interaction. This allows us to see, for example, whether emails were successfully delivered or opened. This information is used solely to ensure proper delivery and to optimize our email communication.

Your provided data is stored only for as long as necessary to process your request. Transactional data processed through Brevo's SMTP service is temporarily stored by Brevo and then deleted. Delivery and interaction analysis data is stored for a limited period and used exclusively to improve our service. Other data stored by us for other purposes remains unaffected by this.

Detailed information about data processing by Brevo and their privacy policies can be found at https://www.brevo.com/de/legal/privacypolicy/

6. External Websites & Services

Instagram
You can find our Instagram account at [SAMPLE]. When you visit our Instagram profile, your data is processed by Meta Platforms Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. Instagram collects, among other things, your IP address, browser information, device information, and your usage behavior. For more information about data processing by Instagram, please see their privacy policy: https://privacycenter.instagram.com/

Google My Business / Google Maps
We are represented on Google My Business at [SAMPLE]. When you visit our profile there or search for us on Google Maps, your data is processed by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Google processes, among other things, your IP address, location data (if enabled by you), browser information, and device information. For details about data processing by Google, please see their privacy policy: https://policies.google.com/privacy